1. All outdoor activities & events are highly dependent on weather conditions. We are at the mercy of weather & natural conditions on the mountain trails.

2. Camp Wildfox reserves the right to cancel, postpone or reschedule any outdooor activity / event in case of weather related causes like heavy rains, thunder storms etc. or natural calamities like landslides, earthquakes etc. (As per the guidelines issues by the Uttarakhand forest dept. & Uttarakhand tourism dept.)

3. Camp Wildfox reserves the right to cancel, postpone or reschedule adventure activity / event in case of any unforeseen operational reasons (sickness, injury, unavailability of ground staff etc.)

4. All travelers are expected to follow eco friendly practices on the adventure tours as guided or briefed by the adventure leader before the start of the activity. Any violation of eco friendly practices or any disregard for flora or fauna of the region will lead to the cancellation of tour/activity there & then.

5. Camp Wildfox always ensures that adventure activities are lead by a certified & experienced guides. Listen carefully to the briefing given by your guides in the beginning of the event.

6. Camp Wildfox stricly prohibits smoking, drinking or any kind of substance abuse during any adventure tour or outdoor activities.

7. Camp Wildfox has ZERO tolerance policy for any kind of misbehaviour or use of foul language with adventure staff or fellow travelers. Any misbehaviour with staff or fellow travelers will lead to the cancellation of tour/activity there & then.

8. Camp Wildfox team follows the highest safety standards on all the adventure tours & outdoor activities. However, no matter how safe an activity is, there is always a certain amount of risk regarding wildlife or weather or uneven trails when venturing into the wild terrain in the mountains. Travelers should be aware of all the risk factors before venturing onto the mountain trails & outdoor activities.

9. Travelers are required to inform the trek/river guides before the start of the activity, if they are suffering from any specific medical conditions, phobias, injuries etc. which can be hazardous on the outdoor activity or event.

10. Your trek leader / rafting guide is a certified & highly experienced person having years of experience on the job. Always listen carefully & have respect when he is giving you valuable insights on the tour. Most of our trek leaders or rafting guides are science graduates, with at least BMC / AMC level mountaineering certification / River guide certification with impeccable knowledge & skills on mountains, trails, rivers, nature & logistics.

11. Any kind of refund or cancellation request for bookings is taken via email only at [email protected] as per our Refunds & Cancellation Policy.